Agent Management

Prev Next

The Endpoint Agents page provides visibility into all registered Verax Endpoint Agents in your environment.

It allows administrators to monitor connectivity, deployment mode, and endpoint health, ensuring devices remain connected and protected.


Agent List

Each installed Endpoint Agent appears in the list with key information about its status and configuration.

The table includes:

Column

Description

Device Name

Hostname of the endpoint.

OS

Operating system running the Endpoint Agent (Windows, macOS, or Linux).

Version

Installed Endpoint Agent version.

Status

Current connectivity state between the Endpoint Agent and the Verax Protect server.

Last Seen

Most recent successful communication with the Verax Protect server.

Mode

Deployment mode: Configuration or Full.

Health

Current operational health of the Endpoint Agent.


Deployment Modes

Each Endpoint Agent operates in one of the following deployment modes.

Configuration

The Endpoint Agent configures the endpoint for Verax Protect by applying the required endpoint configuration.

This mode does not perform local traffic interception.

Full

The Endpoint Agent configures the endpoint and performs local traffic interception using a lightweight local proxy before securely forwarding AI traffic to the Verax Protect server.


Status

The Status column reflects whether the Endpoint Agent is currently communicating with the Verax Protect server.

Online

The Endpoint Agent is actively communicating with the Verax Protect server.

Offline

The Endpoint Agent is not currently communicating with the Verax Protect server.


Health

The Health column reflects the operational state of the Endpoint Agent.

Healthy

The Endpoint Agent is running correctly and all required components are functioning as expected.

Unhealthy

The Endpoint Agent is connected, but one or more required components are not functioning correctly or are misconfigured.


Last Seen

The Last Seen timestamp shows the most recent successful communication between the Endpoint Agent and the Verax Protect server.

This helps administrators quickly determine whether an endpoint is:

  • Actively connected

  • Offline

  • Experiencing connectivity issues


Troubleshooting

If an Endpoint Agent appears Offline:

  1. Verify that the endpoint is powered on.

  2. Confirm network connectivity to the Verax Protect server.

  3. Ensure the endpoint can reach the configured Verax Protect server address and port.

  4. Verify that the Endpoint Agent service is running.

  5. If the issue persists, reinstall the Endpoint Agent using a valid installation token.

If the Endpoint Agent still does not reconnect, contact Verax Support.